Need Help?

Q. How to reset or create a new workflow?

Hover over settings and then select reset from the dropdown

Q. How to save this workflow (Only available for pathogen workflow at the moment)?

For logged-in users

• Send it to yourself using "Send workflow through email" options
• Click on the save your workflow option

For logged-out users

• Send it to yourself using "Send workflow through email" options

Q. Why is load your previous workflow button disabled?

You haven't created a workflow yet for it to have any previous workflow load for you or your session has expired

Q. How do I get back to the website>

Just click on the back to site on the left side of the tool

Need more help?

Contact us on this email "Sabah.butt@norgenbiotek.com"